PRIVACY POLICY FOR MENTORBLISS
1. Indroduction
Welcome to Mentorbliss. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mentorbliss.com, and use our services. By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender and contact details. It may also include financial information, including your credit card information. Further specific details in relation to how we handle the personal information of individuals located in certain jurisdictions outside of Cameroon are set out at the end of this Privacy Policy. We recommend you review this Privacy Policy in full to determine if any such additional terms apply to you.
2. Contact Information
For any privacy-related inquiries, you can reach us at:
- Email: support@mentorbliss.com
- Address: Buea-Cameroon.
- Phone: (+237)675994036
3. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or our mobile application, or when you choose to participate in various activities related to the site, such as online chat and message boards.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Financial Data: Financial information, such as data related to your payment method (e.g. MOMO number, valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the site permission to access this information.
Data from Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
4. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
Account Management: To create and manage your account.
Service Delivery: To process transactions and provide services you request.
Customer Support: To manage your account and provide customer support.
Operational and Business Purposes: To perform data analysis and processing.
Communications: To send updates, security alerts, and support messages.
Personalization: To personalize and improve our services and provide recommendations.
Marketing: To deliver targeted marketing and promotional content.
Transactions: To fulfill and manage purchases and other transactions.
Promotions: To administer sweepstakes, promotions, and contests.
User Profile: To generate personal profiles to enhance user experience.
Usage Monitoring: To monitor and analyze usage trends.
Product Offerings: To offer new products, services, and recommendations.
Fraud Prevention: To prevent fraudulent transactions and protect against criminal activity.
Feedback: To request feedback and contact you about your use of the site.
Dispute Resolution: To resolve disputes and troubleshoot problems.
Newsletter: To send newsletters.
5. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users: If you interact with other users of the site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Online Postings: When you post comments, contributions, or other content to the site, your posts may be viewed by all users and may be publicly distributed outside the site in perpetuity.
Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the site. These companies may use information about your visits to the site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Promotions: To administer sweepstakes, promotions, and contests.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. User Rights
You have the following rights concerning your data:
- Access You have the right to request a copy of the information we hold about you.
- Rectification: You have the right to correct any inaccuracies in the information we hold about you.
- Erasure: You have the right to request the deletion of your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
8. Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
9. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect and use personal information about you. This includes:
Types of Cookies
- Essential Cookies: Necessary for the operation of our site.
- Performance Cookies: Collect information about how you use our site.
- Functionality Cookies: Remember choices you make to improve your experience.
- Targeting Cookies: Track your browsing habits to deliver relevant ads
10. Children’s Privacy
Welcome to Mentorbliss. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mentorbliss.com, and use our services. By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender and contact details. It may also include financial information, including your credit card information. Further specific details in relation to how we handle the personal information of individuals located in certain jurisdictions outside of Cameroon are set out at the end of this Privacy Policy. We recommend you review this Privacy Policy in full to determine if any such additional terms apply to you.
11. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take measures to ensure that your personal data receives an adequate level of protection.
12. Third-Party Links
Our site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Consent
By using our site, you consent to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with our policies and practices, you may choose not to use our site.
14. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria we use to determine retention periods include the nature of the data, the purpose of processing, and legal requirements. If you have any questions or concerns about this privacy policy, please contact us at support@mentorbliss.com. By continuing to use Mentorbliss, you acknowledge that you have read and understood this privacy policy.
